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weemote® product support

weemote® X Addendum/Corrections to Manual (R10 Models)

John Stephen November 25, 2011 • Documentation and Tutorials

The linked PDF file contains corrections to errors in the weemote® X R10 Quickstart Manual. Current product shipments include this sheet but you may receive a unit already in distribution which does not contain this addendum sheet. 

Does the weemote® X work with Dish Network?

John Stephen November 21, 2011 • FAQ

Yes, the weemote works with most Dish Network systems. The only caveat is that the Dish Network receiver box box must be able to accept infrared commands (IR) and not radio frequency commands (RF) only.
The way you can tell if your receiver uses RF remote control is the fact that you can take your original remote control and not need to point it directly at the receiver to operate it. With RF remote control, you can be completely turned around from the receiver or even in another room. If your original remote still works under these circumstances, then your receiver uses RF based remote control.
Some Dish Network receivers actually use a dual-tuner system, where the location of the actual receiver unit operates using IR remote control while a remote TV in another room is controlled using RF remote control. In the case of a dual-tuner system, the weemote will work with the TV directly connected to the receiver but not to the remote TV in another room. 

Keep in mind that some of these units can actually support both IR and RF signaling. You can check your receiver by going into the setup menu to see if it supports IR. You may need to turn this feature on to allow the weemote to communicate with it. 
To reiterate, the weemote supports IR based remote control only. 

weemote X - Channel Up/Down Option, Version R10

John Stephen August 28, 2011 • Product Bulletins

Reference Page 13 of the weemote® X Reference Guide. Please note that when setting the weemote's channel up/down option to the favorites only mode (channels 6-10), you should make sure before setting that option to have programmed favorite channels 6-10 first. If you set this option first before programming the favorite channels 6-10, the weemote® may stop working depending on other program settings. 

If using a TV and Set-Top device, which device receives the channel information?

John Stephen August 17, 2011 • FAQ

This depends on how you configure the weemote® during setup.

If you use the built-in codes, as soon as you define a Set-Top device like a digital cable box, the weemote® automatically sends all channel data (Favorite Channels + Channel Up/Down) to the cable box.

If you use the learning method, whatever signals you learn (either TV tuner or Cable tuner) will be what the weemote® uses.

 

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